Thank you for purchasing our products at Foggyou.
In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase to Foggyou Sdn Bhd, 488B-04-06 Midland Park Centre, Jalan Burma, Georgetown 10350, Penang, Malaysia.
The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may at least 14 business days for a refund to show up on your credit card statement.
In the event that we are out of stock you will be contacted to discuss estimated delivery time and will be offered a full refund if you do not agree to a future order fulfilment.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact help@foggyou.com.
